Cook County Health System Acquisition of Family Health Network Set for November 1

Cook County Health and Hospitals System Board Meeting - September 29, 2017

Significant Topics Discussed

• On November 1, 2017, the County will assume the care of over 160,00 members previously insured by the Family Health Network [FHN].  Patients should be able to keep their primary care physician, and County Care will incorporate several unnamed FHN Incentives into its coverage.  There is no guarantee these members will use Stroger hospital or other services of the health system, but this acquisition is a much needed boost that may help the System meet its 2018 budget.  The Health System has incorporated financial incentives in its contract with FHN to encourage patient retention
• The newly implemented sole-use Transport service for County Care, Medicaid, and other patients needing transport to the hospital and clinics is being well received. The System’s management considers this another positive incentive for obtaining and retaining patients, and fifteen vehicles are now in use.
• Metrics: Strong emphasis was put on the need for the Health System to get better in all areas if it is to compete and survive.  Cleanliness has improved significantly.  However, satisfaction on communication with doctors [84% vs 88% target] and nurses [71% vs 86%] are still below target as is willingness to recommend the hospital [71% vs 85% target].

Three important items were noted in Chief Executive Officer, Jay Shannon’s, report:

1. The October 11 County Board vote on rescinding the Sugary Drink Tax.  If the tax is ultimately rescinded, the loss of revenue will have a significant impact on the Health System’s 2018 Budget.
2. The System’s CEO and Chief of Police have developed a protocol if approached by Immigration’s ICE agents.
3. Congress has not reauthorized the Children’s Medical CHIP Program.  This will have an impact on the 2017 Budget and 2018 if not reauthorized by December 31.

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Observer: Diane Edmundson                                               Meeting Length:  2 ½ Hours